2013 oversigt over biblioteks-IT

Specialisten Marshall Breeding har udgivet sin årlige rapport om opfattelsen/oplevelsen af bibliotekssystemer. Introduktion of hovedkonklusioner følger her:


This seventh annual Library Automation Perceptions Report provides evaluative ratings submitted by individuals representing over three thousand libraries from 53 countries describing experiences with 136 different automation products, including both proprietary and open source systems. The survey results include 730 narrative comments providing candid statements — both positive and negative – about the products and companies involved or statements of intent regarding future automation plans. This report analyzes the results of the survey, presents a variety of statistical tables based on the data collected, and provides some initial observations. It aims to provide information to libraries as they evaluate their options for strategic technology products and to the organizations involved in providing these products and services as constructive criticism to help guide improvements.

Selected Survey Findings: Top Performers


  • Polaris continues to receive top ratings in all categories from large and medium-sized public libraries.
  • Apollo from Biblionix received top ratings in all categories from small and very small public libraries.
  • Alma from Ex Libris received top ratings from large academic libraries in the category of general product satisfaction, management of electronic resources, customer support, and customer loyalty.
  • Sierra from Innovative interfaces received top ratings from large academic libraries for overall product functionality and effectiveness for managing print resources.
  • OCLC WorldShare Management Services received top ratings from small academic libraries in the management of electronic resources.
  • Small academic libraries rated Koha (managed independent of a support firm) highest in the management of print materials.
  • School libraries rated OPALS most positively in response to all survey questions.

Previous editions: 2012, 2011, 2010, 2009, 2008, 2007.

Libraries make major investments in strategic automation products, both during the initial implementation period and in annual fees paid for support, software maintenance, and other services. They depend on these products for efficient management of their daily operations and to provide access to their collections and services. This survey report allows libraries to benefit from the perceptions of their peers regarding the quality of automation systems and of the performance of the organizations involved in their development or support.

Libraries in immediate need of replacing their current system, or in the process of making longer term technology strategies, benefit from data across a variety of sources as they assess options. Technical documentation, marketing materials, product demonstrations, product vision statements and functionality checklists represent some sources of information to help libraries evaluate automation products. The vendor community naturally provides information and materials that presents their products in positive terms.

Another important avenue of investigation involves data from libraries with first-hand experience of the products and vendors. This survey aims to measure the perceptions libraries hold regarding their current automation products, the companies that support them and to capture their intentions about future migration options. It also explores interest in open source library automation systems, a key issue for the industry. Though its large number of responses, the survey aggregates the subjective experience of many libraries to create meaningful results, reasonably informative about the collective experience of libraries with this set of products and companies.

Hele rapporten kan ses her.



Michael Cotta-Schønberg